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Friday
May312013

Myki wants to fine me for hypothetical trips

Updated on Saturday, June 1, 2013 at 17:39 by Registered CommenterMCJ

“You would be fined because you may have on a previous journey been travelling on an invalid ticket.”

Excuse me? I want you to be very sure of what you’re saying to me, I told the operator: you’re suggesting that, if I get ‘caught’ on a tram with six-monthly Zone 1+2 ticket, but don’t touch on, you might fine me because on a previous day I might have travelled in Zone 3?

“Yes.”

You’d would fine me for the possibility of previous invalid journeys?

“Yes.”

 

Astonishing. Ludricrous. And so wholly without justifiable rationale it’s both laughable and insulting. The primary purpose of a ticketing (enforcement) system is to make sure passengers pay for the trips. Everything else is secondary. Fining people for taking a trip they have paid for is outrageous – it’s not fare evasion, it’s “tracking-system-evasion” at worst. Public Transport Victoria – don’t be dickheads. The problem I’m seeing isn’t one of technology, or infrastructure – it’s a “them’s the rules” culture lacking flexibility and compassion toward your consumers.. No wonder people don’t like Myki.

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